Norfolk trash & bulky-item rules

Norfolk requires residents to schedule many large household items instead of simply leaving them at the curb. The City directs customers to make the request by 3 p.m. on the day before the normal collection day.

Who qualifies matters. Eligible City residential waste customers; request required for large appliances, mattresses, furniture and other listed items.

Furniture, mattresses and large appliances are among the items handled through the scheduled large-item system. Placement and item-specific preparation still matter, so the confirmation instructions should control over any generic set-out habit.

Hazardous chemicals, fuels, paints and other special materials should be kept out of ordinary bulky collection and taken through the City's or region's designated special-waste route.

Schedule through MyNorfolk or call 757-664-6510 before set-out. If the item contains refrigerant, chemicals or another special material, confirm the correct preparation and disposal route when booking.

1. Confirm the service address and the agency or hauler responsible for it.
2. Check whether the bulky route requires an appointment, assigned week, sticker, fee or volume limit.

These are the official or responsible-agency sources used for the Norfolk guide. Recheck time-sensitive details on the linked source before an unusual set-out or special trip.

• Norfolk — Waste ManagementOfficial/local source for this guide · norfolk.gov
• Norfolk — Waste Management Customer ServiceOfficial/local source for this guide · norfolk.gov